Carriers Q&A – Renewals

After the Auto Renewals are sent from GetInsured to the Carriers, will BeWell send updated data to GetInsured for: (late) 2025 SEPs? Terminations for Non-pay? Update transactions which alter a member's 2025 coverage?
NPP terminations for 2025 coverage will be sent to carriers from NFP through March 1, 2026. Any retroactive adjustments for 2025 after this date will be the responsibility of the issuer to invoice and/or include for NPP termination.
SEPs after renewals will be processed in a catch-up batch renewal file. The catch-up files will include updated transactions/changes, as long as the initial change resulted in an 834 to the carrier.
Will BeWell be sending the 12/31/2024 Termination for the "Term/Add pair" for GetInsured's Auto Renewal transaction?
To be determined. We request comments from carriers about their preference.
Will we receive a 12/31/2025 termination transaction if a delinquent member then pays current, through December, and an "Unpend" transaction is sent? If so, will it be sent in the same file as the Unpend transaction?
Yes, the current processes will be followed through February 2026 for Unpends for 2025 coverage.
In the answer to another question, BeWell stated: "We will notify you if you are receiving passive renewals from another carrier [Gifted]." Will these notifications to the Carriers be in the form of a list? Will it be BeWell or GetInsured who sends this population?
You will receive a list from BeWell.